WARRANTY & RETURNS WINDOW

Thanks for shopping at Centiza.com

If you are not entirely satisfied with your purchase, we're here to help.

30-DAY MONEY-BACK GUARANTEE FOR ANY REASON

You may return your undamaged product and packaging within 30 days of purchase to receive a FULL REFUND for any reason. If the reason for return isn’t quality-related, the customer must pay the return shipping costs.

18-MONTH WARRANTY FOR QUALITY-RELATED ISSUES

• Requests within country of purchase
  We will take care of all quality-related issues with a REPLACEMENT. 
• Requests from outside country of purchase
  We will take care of all quality-related issues with a REPLACEMENT. International shipping costs must be covered by the customer.
• Requests for orders shipped internationally
  We will take care of all quality-related issues with a FULL REFUND including any return shipping costs. This includes purchases shipped overseas from the USA via Centiza

FOR PURCHASES MADE THROUGH OTHER RETAILERS

Other retailers’ after-sales support policies will vary. Please contact the retailer directly for specific guidance on their warranty process.

Unauthorized reselling of CENTIZA products is strictly prohibited.

Contact us regarding warranty issues.